Privacy Policy

Last updated: 11 August 2026

VisionLink Consulting (“VisionLink Consulting”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in an open and transparent way, in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information.

We may collect personal information that is reasonably necessary for our business activities, including but not limited to:

· Name

· Email address

· Phone number

· Company or business name

· Job title

· Information you provide via contact forms, assessment tools, or enquiries

· Information exchanged during consulting, advisory, coaching, or training engagements

· Technical information such as IP address, browser type, and website usage data

We do not intentionally collect sensitive information unless it is directly relevant and provided with your consent.

We collect personal information in several ways, including when you:

· Visit our website

· Submit an enquiry or contact form

· Download resources or complete assessments

· Engage us for consulting, advisory, coaching, or training services

· Communicate with us via email, phone, video conferencing, or other digital channels

Where reasonable and practicable, we collect personal information directly from you.

Where it is lawful and practicable, you may deal with us anonymously or using a pseudonym — for example, when making a general enquiry. In most cases, however, we will need your name and contact details to respond to you or to deliver our services.

We use your personal information to:

· Respond to enquiries and requests

· Deliver consulting, advisory, coaching, and training services

· Provide proposals, agreements, and invoices

· Improve our services, assessments, and website

· Communicate with clients and business contacts

· Send you newsletters, service updates, and marketing communications about our services, where you have consented or would reasonably expect to receive them

· Meet legal, regulatory, and contractual obligations

We will only use your personal information for the purpose it was collected, or for a related purpose you would reasonably expect.

You may opt out of marketing communications at any time by using the unsubscribe link in any message or by contacting us using the details below. We will action opt-out requests promptly and at no cost to you.

We may disclose your personal information to:

· Trusted contractors, partners, or service providers who assist us in delivering our services

· Technology providers (e.g. CRM, email, cloud hosting, collaboration tools)

· Professional advisers such as accountants or legal advisers

· Regulatory authorities where required by law

We take reasonable steps to ensure that any third parties we engage handle personal information in accordance with privacy obligations.

We do not sell or rent personal information.

Some of the systems and service providers we use (such as cloud or collaboration tools) may store data in locations outside Australia.

Where personal information is disclosed overseas, we take reasonable steps to ensure that the recipient complies with privacy protections substantially similar to the Australian Privacy Principles.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure, including:

· Secure cloud-based systems

· Access controls and authentication

· Reputable technology and service providers

· Data minimisation and retention practices

We retain personal information only for as long as necessary for business or legal purposes.

If we suspect an eligible data breach involving personal information we hold, we will assess the incident promptly. Where the breach is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner in accordance with the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act 1988 (Cth).

You have the right to:

· Request access to personal information we hold about you

· Request correction of inaccurate, outdated, or incomplete information

To make a request, please contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable laws.

We will ask you to verify your identity before we provide access to or correct personal information. In some circumstances we may be permitted to refuse a request — for example, where giving access would be unlawful, would unreasonably affect another person's privacy, or where an exception under the Privacy Act applies. If we refuse, we will tell you why in writing and explain how you may complain.

Our website may use cookies and analytics tools to:

· Understand how visitors use our site

· Improve website performance and content

You can choose to disable cookies through your browser settings, though this may affect website functionality.

If you believe we have breached the Australian Privacy Principles or this Privacy Policy, you may contact us using the details below.

We take privacy complaints seriously and will investigate and respond promptly. We will acknowledge your complaint within five business days and aim to provide a written response within 30 days.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via https://www.oaic.gov.au.

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

For privacy enquiries, access requests, or complaints, please contact:

VisionLink Consulting, ABN 35 733 531 420
Bright, Victoria, Australia
📧 Email: enquiries@visionlinkconsulting.com.au
🌐 Website: www.visionlinkconsulting.com.au 

Privacy Summary
VisionLink Consulting respects your privacy. We collect and use personal information only to respond to enquiries, deliver our services, and meet legal obligations. We do not sell personal information and take reasonable steps to protect it. View our full [Privacy Policy] for details.